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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Moses Sanson

November 21, 2025

5  out of  5
rating by Moses Sanson
"Great experience with State Farm. The process was smooth and easy, David valdovinos was very helpful, and I felt well taken care of. Highly recommend!"
We responded:
"Hi Moses! Thanks for the awesome review! 😊 I'm so glad you had a great experience and felt well taken care of. It's fantastic that David made everything smooth and easy for you. We really appreciate your recommendation! Reach out anytime you need help! #VehicleInsurance #GreatService #SmoothProcess #CustomerCare"
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Jessica Lemus

November 21, 2025

5  out of  5
rating by Jessica Lemus
"I had an amazing experience with State Farm. All my needs were met, and the entire process was smooth from start to finish. David Valdovinos was incredibly friendly, helpful, and patient. He answered all my questions, guided me through each step, and made everything feel easy. I truly appreciate the quality of service he provided and highly recommend State Farm."
We responded:
"Hi Jessica! Thank you for sharing your wonderful experience with State Farm! 🌟 We're delighted to hear that David provided exceptional service, meeting all your needs with friendliness and patience. It's fantastic that the process was smooth and easy for you. Your recommendation means a lot to us, and we're here whenever you need assistance. #ExceptionalService #SmoothProcess #CustomerSatisfaction #HighlyRecommended"
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Alexandra Bartholomew

November 13, 2025

5  out of  5
rating by Alexandra Bartholomew
"andrea miller went to great lengths to get my 3 cars and homeowners policies to all coincide to 2 biannual dates for ease of acct'ing for me. it took her some work, but she succeeded and i was very impressed. you don't typically expect service like this from big corporations and businesses. they are a good team there"
We responded:
"Thank you, Tim, for your fantastic 5-star review! We're thrilled to hear that Andrea Miller and our team at the Todd Puckett State Farm agency in Sandusky, Ohio, provided exceptional service by coordinating your vehicle and homeowners insurance policies to fit your needs. At our local State Farm office, we strive to deliver personalized, customer-focused insurance solutions, including property insurance and vehicle insurance, all at reasonable prices. Your satisfaction and positive feedback motivate us to continue offering outstanding service to the Sandusky community. Thank you for choosing Todd Puckett State Farm — your trusted partner for homeowners and auto insurance!"
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frederick robertson

October 31, 2025

5  out of  5
rating by frederick robertson
"I'm Truely satisfied with the Professional work ethic and experience of the company and staff of Statefarm and agent at the Todd Puckett location!! I will recommend new clients to this company. No doubt! Thank you very much for your service."
We responded:
"Fredrick, Thank you so much for your kind words and 5-star review! At the Todd Puckett State Farm agency in Sandusky, Ohio, we pride ourselves on delivering professional, reliable, and personalized insurance services to our valued clients. Your satisfaction with our work ethic and experienced team means the world to us. We’re committed to providing top-notch auto insurance, home insurance, life insurance, and business insurance solutions tailored to meet your needs. We truly appreciate your recommendation and look forward to serving you and new clients in the Sandusky community for years to come. Thank you again for trusting Todd Puckett State Farm — your local insurance experts!"
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Deborah Hesselbart

October 14, 2025

5  out of  5
rating by Deborah Hesselbart
"Todd was very helpful in helping me to get a crack in my front window fixed, in a very timely manner."
We responded:
"Deborah, thanks for the shout out in Google! I'm glad we could help you get that windshield squared away quickly! We appreciate your business and thank you for trusting us with your auto insurance ."
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Donald Pitcher

October 6, 2025

5  out of  5
rating by Donald Pitcher
"Honestly Andrea just made my whole day switching to State Farm, She helped me save an incredible amount on my car insurance! would definitely recommend 10/10"
We responded:
"Thank you, Donald, for your fantastic review! 🌟 We're delighted to hear that Andrea was able to brighten your day and help you save significantly on your car insurance. Our team is dedicated to providing top-notch service, and we're thrilled to know we hit the mark with you. Your recommendation means the world to us, and we're here to ensure you continue enjoying premium coverage at a great price. If you have any questions or need further assistance, don't hesitate to reach out. Stay in touch with us using #StateFarmSavings and #AutoInsuranceExperts for more updates and tips. We appreciate your trust and look forward to serving you again! 🔗 Www.toddpuckett.com 📞 419-625-1663"
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Abigail Elizabeth

October 3, 2025

5  out of  5
rating by Abigail Elizabeth
"LISTEN, when I tell you this insurance is the best HANDS DOWN I’m definitely not lying. Todd and his team are truly the best people out there and I’m so glad I switched. They answer any questions I have and are always making sure I’m covered for whatever the situation is. 5 stars ALL DAY."
We responded:
"Abigail, your enthusiasm truly made our day! It’s fantastic to hear how Todd and the team have gone above and beyond to keep you confidently covered with the best property and vehicle insurance. We’re committed to answering every question and tailoring your coverage to fit your unique needs. Thanks for trusting us and sharing your experience—here’s to many more years of excellent service! #InsuranceYouCanTrust #PersonalizedCoverage #FiveStarService #PropertyAndVehicleInsurance"
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veronica jones

September 12, 2025

5  out of  5
rating by veronica jones
"I have used this agent for 3 years now, being a long time State Farm Customer even before switching to Todd I can appreciate the great service always provided by their team! They reach out when needed and are always available for my many questions. Thanks tothe Entire Team!!"
We responded:
"Thank you so much, Veronica! We’re honored to have your trust and loyalty over the past three years. Providing exceptional service and being available for all your questions is our top priority. We truly appreciate your kind words and look forward to continuing to support you as a valued State Farm customer. Thanks to you and the entire community for choosing us! #CustomerLoyalty #ExcellentService #StateFarmAgent #TrustedSupport"
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Tina Hall

August 27, 2025

5  out of  5
rating by Tina Hall
"David was very helpful and explained everything very well."
We responded:
"Thank you, Tina, for taking the time to leave such a positive review! 🌟 We're thrilled to hear that David was able to assist you effectively and provide clear explanations. Your satisfaction is our top priority, and we're glad that we could meet your expectations. Remember, for any future needs or questions, don't hesitate to reach out. Stay connected with us using #YourLocalAgent and #StateFarmFamily for updates and support. Looking forward to serving you again! 🔗 Toddpuckett.com | 📞 419-625-1663"
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Jody Lasecki

August 25, 2025

5  out of  5
rating by Jody Lasecki
"Todd Puckett and the team made moving to Ohio an easy transition - best thing I decided to do was call them on a cold call. Best experience of my move! If you are looking for a new agent - highly recommend!"
We responded:
"Jody, thanks for the VERY kind words! We appreciate your business as a new member of our community! Looking forward to seeving you over the years!"
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Kelsey Penfield

August 5, 2025

5  out of  5
rating by Kelsey Penfield
"He is very kind and friendly! Very professional and it was a good experience."
We responded:
"Hey Kelsey! Thanks a ton for the awesome review! 😊 We're thrilled to hear you found our service kind, friendly, and professional. Your satisfaction means the world to us! #remarkable #GreatService #HappyCustomers #FriendlyVibes"
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Harry Fleming

July 2, 2025

5  out of  5
rating by Harry Fleming
"Both pleasant and knowledgeable"
We responded:
"Harry, thanks for the kind words! Those two words capture the essence of my agency and my team!"
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Chelsie Smith

May 15, 2025

5  out of  5
rating by Chelsie Smith
"The agents in this office are prompt, personable, and incredibly helpful. They literally saved me hundreds of dollars that I was overpaying Geico for my auto policy and I am still getting WAY more coverage. Wish I had called you guys soo much sooner than I did. Thanks for being great at what you do! Special thanks for Andrea and Todd! You guys are exceptional."
We responded:
"Hi Chelsie! 🌟 Thank you so much for your kind words! We’re thrilled to hear that our team, especially Andrea and Todd, could help you save some hard-earned cash while providing you with even better coverage. 💰🚗 It’s always our mission to turn frowns into smiles and make insurance feel a little less… well, insurance-y! 😄 Our goal is to make the insurance process as smooth as possible, and your feedback truly brightens our day! If you ever need anything else or just want to chat about your coverage, don’t hesitate to drop by! We’re here to help!"
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stephanie meinzer

May 6, 2025

5  out of  5
rating by stephanie meinzer
"Andrea was great - very helpful in setting up insurance for all our needs! Thanks Andrea and Todd for the great service!"
We responded:
"Stephanie, I'm pleased to hear that Andrea was a great help to you! It doesn't come as a big surprise :0). We are glad you are with us here at Todd Puckett State Farm and look forward to helping you for years to come!"
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Denese Hall

April 22, 2025

5  out of  5
rating by Denese Hall
"Took time out 2 explain the drive safe discount & how it works. I am impressed with the service & rate I have received. D. Hall"
We responded:
"Denese, thanks for the kind words and for taking advantage of all the discounts that we have to offer here in Sandusky at the Todd Puckett State Farm Agency. We are happy to have you as one of our trusted policy holders! Drive Safe!(& Save!)😁"
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Mary Schaefer

April 18, 2025

5  out of  5
rating by Mary Schaefer
"Todd is very helpful with planning.My insurance and financial needs!"
We responded:
"Mary, its been our pleasure to help meet your insurance and financial services needs. Looking forward to many more years down the road."
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Sharon Rahrig

April 17, 2025

5  out of  5
rating by Sharon Rahrig
"Todd's great, he gets me the best deals he can always. Always cheerful and friendly. Love doing business with him."
We responded:
"Sharon, thanks for the great vote of confidence! We're very grateful to have a dedicated customer like you! Thanks for trusting ask for all your auto, home & life insurance needs!"
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Jon Brennan

April 9, 2025

5  out of  5
rating by Jon Brennan
"Always awesome"
We responded:
"Jon, Thanks for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tamea Coleman

April 8, 2025

5  out of  5
rating by Tamea Coleman
"Wonderful service Andrea made my time super comfortable and very welcoming! Great staff!"
We responded:
"Tamea, we appreciate your review! We are delighted to know you had a great experience with Andrea. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joe Levi

March 21, 2025

5  out of  5
rating by Joe Levi
"I’ve lived in multiple states and cities over the last 15 years. This is by far the best local State Farm agency I’ve ever dealt with. Thank you to Todd and Andrea for all of your wonderful customer service and assistance."
We responded:
"Joe, thanks for the props for my team and the Agency. Andrea and the team work tielessly to make sure our customers are well taken care of. Let your friends know of the great service here @toddpuckettstatefarm #sandsuky#Insurance"
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Terri Hisle

February 6, 2025

5  out of  5
rating by Terri Hisle
"I just want to say that Andrea at the Todd Puckett office is wonderful. Incredibly kind, helpful, and patient. I’m looking forward to being a part of the State Farm family and having her as a point of contact really takes away all anxious feelings I may have. Thanks again for having me as a client!"
We responded:
"🌟 Hi Terri! Thank you so much for your wonderful review! I’m absolutely thrilled to hear that Andrea at our Todd Puckett office has been such a positive support for you. 🎉✨ Welcoming you to the State Farm family is a joy, and I’m glad to know that Andrea's kindness and patience are easing any anxious feelings you might have. You’re in great hands with her! 🙌💪 Thank you for choosing us as your insurance provider. If you ever need anything, don’t hesitate to reach out! We’re here for you! 📞😊 #StateFarmFamily #ClientLove"
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Aundrea Bronkowski

January 17, 2025

5  out of  5
rating by Aundrea Bronkowski
"They are really nice and helpful people to work with as far as getting insurance"
We responded:
"🌟 Hey Aundrea! Thank you for your awesome review! 😊 We're thrilled to hear that you found our team to be friendly and helpful in your insurance journey. 🙌✨ At our office, we’re all about making insurance easy and enjoyable! If you ever have questions or need assistance, just reach out—we’re here for you! 📲💬 Thanks for choosing us, and we can’t wait to keep working with you! 💖💼 #InsuranceExperts #ClientSatisfaction #HereToHelp #YourInsuranceFamily #ServiceWithASmile"
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debi alaimo

January 13, 2025

5  out of  5
rating by debi alaimo
"I can't say enough about Andrea and the entire team at the office of State Farm Insurance Agent Todd Puckett. Within the past year and one-half I have had two significant events. The first time, I totaled my car in a traumatic accident while my mother was in hospice. The only thing I had to do was go to remove my personal belongings from the car. I quickly received a check from State Farm for my 2011 Lexus. I was able to replace my car with the same year and model with the check provided by State Farm. More significantly, in December of 2024, my Lexus was parked in the street and was totaled by a driver who was not watching the road. This was covered by the other driver's Insurance company, which gave me a whole new and not pleasant experience. Although State Farm wasn't responsible for the accident, I can't tell you how many times I called Andrea and the rest of the team to ask question after question after question. They calmed me, guided me and encouraged me through a very unfair and time-demanding experience. In the end, I was able to get a little more than they offered for a car that was in mint condition. To replace my car cost me an additional $3,000. People are pretty quick to write bad reviews. I just wanted to take a minute to thank Andrea and the entire staff at Todd Puckett's office for being fair, quick to respond, kind, helpful and ALWAYS generous with their time. When I think that, during the loss of my mother, these individuals took care of everything to do with my accident. It is such a stark contrast from the treatment and run around I received from a company whose client smashed into my parked car. Even then, Andrea and the entire team had my back. You couldn't pay me to switch carriers or agents."
We responded:
"Debi, Thank you for your wonderful review. We are deeply touched by your kind words about Andrea and our team. Knowing we could support you during such a challenging time, especially with accidents and the loss of your brother, is immensely gratifying. We're committed to treating our clients like family, ensuring guidance and support through difficult and confusing insurance matters. We're honored by your trust and loyalty. Please know we're always here for you. Warm regards, The Todd Puckett State Farm Team"
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Ann Brown

January 6, 2025

5  out of  5
rating by Ann Brown
"I love these ppl. Andrea will go above and beyond for you. She just saved my Mom over $100.00 a month insurance. Within a matter of minutes. Happy to call them my insurance agents."
We responded:
"Ann, thanks for tiur kind words and the excitement behind them! Andrea and my team brung their "A" game everday! Glad we were able to help your mom out. We're happy to call you our customer!😎😎⭐⭐⭐⭐⭐"
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Katherine Pierozak

December 10, 2024

5  out of  5
rating by Katherine Pierozak
"State Farm has been here for us without hesitation when someone hit my Jeep, smooth resolve. We also wrapped our homeowners with our policy. Michelle and Todd are very prompt to answer any questions we have. Have been with them for over 10 years and very satisfied."
We responded:
"🌟 Thank you for your fantastic feedback, Katherine! We're so glad to hear that State Farm has been there for you during tough times, like the incident with your Jeep. It's great to know that Michelle and the team have provided you with prompt support and seamless solutions for both your auto and homeowners policies. Your loyalty over the past decade means the world to us! Here’s to many more years of excellent service! 🚗🏡 #CustomerSatisfaction #InsuranceYouCanTrust #DecadeOfService #StateFarmFamily"